Skycity, an operator of five casinos and four hotels in Australia and New Zealand, has upgraded its gaming network infrastructure to meet customer demand for wireless connectivity and improve the experience on games machines. “We were moving to high-speed networking across our gaming floors, which we didn’t have before, and so this was a whole new purchase for new capability,” Skycity CIO Mike Clarke told CIO Australia. “It’s about enhancing the [customers] experience. You can still use a kiosk, you can still talk to a person, but you can do many of those things you that would have done before now on a gaming machine – from ordering drinks to looking at your points balance… It just makes it another more personal experience for customers.” The gaming infrastructure upgrade consists of 400 HP networking switches, including the HP 5400 zl Switch Series, HP 3500 yl Switch Series and HP 2610 Switch Series. According to Skycity, this improves the scalability and processing capability to meet peaks in demand. These switches are attached to HP BladeSystem and ProLiant servers. Clarke said wireless connectivity is increasingly what customers are demanding and is part of what drives a better experience. “We are moving into a whole new world of the way customers are communicating and want to be communicated with and this is just a part of that mix,” he said. “I think what’s going on in the wireless world is that more and more demand is being placed, people are having a high expectation that good wireless will be available wherever they go and that is really what we are trying to respond to as a hotel and convention provider in each of those sites where we have those facilities.” Related content opinion Website spoofing: risks, threats, and mitigation strategies for CIOs In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them. By Yash Mehta Dec 01, 2023 5 mins CIO Cyberattacks Security brandpost Sponsored by Catchpoint Systems Inc. Gain full visibility across the Internet Stack with IPM (Internet Performance Monitoring) Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages. By Neal Weinberg Dec 01, 2023 3 mins IT Operations brandpost Sponsored by Zscaler How customers can save money during periods of economic uncertainty Now is the time to overcome the challenges of perimeter-based architectures and reduce costs with zero trust. By Zscaler Dec 01, 2023 4 mins Security feature LexisNexis rises to the generative AI challenge With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. By Paula Rooney Dec 01, 2023 6 mins Generative AI Digital Transformation Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe