A little under half of supplements and vitamins brand Blackmores revenue comes from Asian markets. Like in Australia, consumers in Asia are increasingly concerned about the provenance of the products they buy, especially ones they swallow.\nSo it\u2019s no surprise that Blackmores is taking unprecedented steps to ensure the quality and authenticity of its products.\n\u201cWe have been exploring ways to leverage technology and data to provide consumers with even greater assurance their trust in our products is well-placed,\u201d explains Blackmores\u2019 chief information officer Brett Winn.\nTo that end, last year, the company joined a consortium with PWC, AusPost and Alibaba, on a thought-leadership blockchain initiative dubbed iTrust.\nBlackmores\u2019 worked with the other firms to establish a framework for the use of blockchain technology to improve supply chain traceability and safeguard authenticity in the Chinese market.\n\u201cThere is a firm belief this project will eventually inform a global standard for using technology to validate food provenance and product authenticity,\u201d Winn said.\nIt is not the only provenance proof-of-concept project underway at Blackmores. From next year a unique identifier will be placed on products which buyers can scan to find out if their purchase is authentic, where it was produced and when it expires as well as the products benefits and suitability.\nThese customer and partner facing innovations have happened alongside a major migration of business applications to Office365 \u2013 which was rolled out to Blackmores\u2019 700+ Asia based staff over a 9-week period. \nIn addition, almost 80 per cent of Blackmores IT workloads have been moved to Microsoft Azure, Dynamics365 has been implemented across Australia and New Zealand, as has PowerBI.\n\u201cOur cloud strategy has delivered to expectations and made it easier for our staff to complete their roles by providing better access to systems and data,\u201d Winn says.\nThe Microsoft cloud move has happened alongside an ongoing deployment of Oracle ERP cloud, which brings together 11 Asia based business each with their own local, and Excel reliant platforms.\n\u201cOutcomes will provide business efficiency, transparency of data and stronger controls across our supply chain, including distributors, that will allow Blackmores to scale aggressively into the future,\u201d Winn explains.\nRising status and remaining grounded\nThe status of group technology at Blackmores has been in ascendency since Winn\u2019s arrival at the company in 2016. Over that time the team has grown from 20 staff to more than 45, and staff engagement has rocketed. \nWinn\u2019s role has been elevated to the executive team and he says he has gone about changing his team\u2019s \u201crhythm, behaviours and brand\u201d.\n\u201cMy objective is to influence the cadence of the team and role model positive behaviours so we are seen across the business as aligned, innovative, consistent and clear in our purpose,\u201d Winn.\nTo achieve this, Winn is co-sponsor of a company-wide new ways of working initiative called \u2018Game Changers\u2019, which encompasses agile delivery, cross functional teams, innovative thinking and a \u2018show don\u2019t tell\u2019 approach to standing up minimal viable products.\nEvidence of success of the Game Changers approach is the company\u2019s Buzz employee app, which was designed and delivered in less than six months.\n\u201cWith over 700 downloads in six weeks, uptake is exceeding expectations and we now have regular content moving into the business daily,\u201d Winn says.\nWithin IT, a structured PMO, architecture standards and governance, and clear team and individual objectives have been established, while staff members have benefitted from focused training to uplift skills.\n\u201cThe pace of change over only 18 months is something I have not seen in 25 years of executive IT roles. We have gone from a back of house function to a highly capable group of passionate professionals enabling a globally expanding business. This has involved enormous change, commitment, alignment and passion,\u201d Winn says.\nWinn says staying humble and approachable are the keys to success in the job.\n\u201cI do not sit in an office and regularly work from our staff caf? so people feel comfortable to engage with me and ask questions,\u201d he explains.\nFor Winn it is an honour to hold the role of CIO, and to have the opportunity to \u201chelp people navigate complex challenges and watch them grow from the experience\u201d.