NBN Co and Telstra have agreed to work with the Australian Competition and Consumer Commission (ACCC) to ensure Australia\u2019s largest telco won\u2019t gain an unfair advantage over competitors rolling out the national broadband network.\nThe companies are responding to concerns from the ACCC that service delivery agreements between the companies \u2013 signed in December 2015 and April this year \u2013 may impede the emergence of more competitive fixed broadband markets.\nThe ACCC on Friday released a report which outlines its concerns that the agreements may give Telstra a head start in connecting customers to NBN HFC broadband services, preferential service activation and\/or repair of NBN broadband services for its own customers. The ACCC also argued the agreements would provide the companies with greater insights than competitors into the NBN rollout.\n\u201cNBN Co and Telstra have said that one of the benefits of these commercial agreements is that they will facilitate a faster rollout off the NBN, which the ACCC acknowledges but also recognise that there are potential implications and the effect of these on end users is just as important,\u201d ACCC chairman Rod Sims said.\nNBN Co and Telstra have agreed on measures that the ACCC believes will mitigate the potential risks to competition, which include:\n\nMaking NBN HFC connections available to all service providers simultaneously to avoid Telstra getting on a head start on these installations\nNBN Co setting priorities on activation and repair work that it allocates to Telstra. The requires Telstra to follow those priorities and de-identifying work orders from other RSPs\nTelstra providing \u2018white label\u2019 activation and repair services to NBN Co and requiring its field workforce follow non-discrimination rules when attending end user premises.\n\nThe ACCC said there was progress made to date but there was still work to do to address its remaining concerns.\n\u201cWe will continue to monitor the relationship between NBN Co and Telstra and ensure Telstra contracts with NBN Co do not give it an advantage over its competitors in providing superfast broadband services over the NBN,\u201d Sims said.\nThe ACCC said the next step will be to establish arrangements for monitoring of the implementation of the agreements, including NBN Co\u2019s reporting of rollout information to its access seekers. This will be ahead of the HFC construction program reaching scale this year, ACCC said.\nInternet Australia said the report further emphasises the need for NBN to develop fair and equitable means whereby retail service providers and their customers are better served and which encourage and facilitate increased competition.\n\u201cTelstra is both an NBN construction partner and an RSP. The ACCC is appropriately concerned to ensure a level playing field among all the RSPs,\u201d said Internet Australia CEO, Laurie Patton.