4 steps to process automation success

For Navistar CIO Julie Ragland, shifting the IT discussion from cost to value was key to overcoming obstacles to process automation.
julie ragland head shot cio navistar
Navistar
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Martha Heller is CEO of Heller Search Associates, an IT executive recruiting firm specializing in CIO, CTO, CISO and senior technology roles in all industries. She is the author The CIO Paradox: Battling the Contradictions of IT Leadership and Be the Business: CIOs in the New Era of IT. To join the IT career conversation, subscribe to The Heller Report.