THIS YEAR, THE ICT team at the University of Waikato will be working on a raft of projects around big data and business intelligence, led by its new director of ITS, Eion Hall, who starts this March.Hall came from the Hamilton City Council where he was commercial director and its CIO. He took on the role at the university following the departure of Kevin Adamson who had been in the job for eight years.Dougal Mair, infrastructure manager and acting director of ITS at the time of the CIO100 research, says projects that will drive the most IT investments this year include application modernisation, customer experience technologies, security and risk management and content management.Mair explains the business intelligence project is part of a larger program to implement improved access to relevant, timely, and useful information for executives, managers and other decision makers at the university. To date, the business requirements for analysis, tool-set selection (Microsoft) and implementation, and some initial data sets and reports have been completed. This year will see further data sets and reports implemented using the BI platform. “A key outcome of this project is to consolidate data from multiple sources and provide consistency of defined data used in reports,” says Mair.With a large number of users (the university has 12,533 students and 2621 staff active user accounts), identity and access management and the timely administration of end-user networks accounts has been an ongoing issue, says Mair. Last year, the ICT department completed the in-house developed User Account Management solution, which will be rolled out early this year. The solution is based on there being one identity for users, but supporting multiple roles per user, he explains.User access is based on Active Directory (AD) groups, which are synchronised with the in-house IdM/IAM toolset using Microsoft FIM-Sync. Related content feature 10 hottest IT jobs for salary growth in 2023 The demand for tech workers hasn’t slowed down, as rising salaries reveal the most sought-after tech professionals for 2023, according to data from Dice. By Sarah K. White Jun 08, 2023 8 mins Salaries IT Jobs Careers interview Oshkosh CIO Anu Khare on IT’s pursuit of value The specialty truck maker’s IT chief sees tech-enabled transformation being fueled by a relentless focus on strategic fit and customer value — and passionate business involvement. By Dan Roberts Jun 08, 2023 9 mins Automotive Industry Manufacturing Industry IT Strategy news analysis What LOB leaders really think about IT: IDC study Businesses leaders increasingly rely on digital innovation to meet their goals but are not always giving IT a say in key business decisions, a disconnect that could hinder innovation, a new IDC study has found. By Peter Sayer Jun 08, 2023 6 mins Business IT Alignment IT Strategy IT Leadership news Salesforce’s Marketing GPT and Commerce GPT to help build personalized services The new generative AI based services take advantage of the company’s Data Cloud and proprietary Einstein GPT, Salesforce said. By Anirban Ghoshal Jun 08, 2023 4 mins Salesforce.com CRM Systems Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe