THIS YEAR, THE ICT team at the University of Waikato will be working on a raft of projects around big data and business intelligence, led by its new director of ITS, Eion Hall, who starts this March.Hall came from the Hamilton City Council where he was commercial director and its CIO. He took on the role at the university following the departure of Kevin Adamson who had been in the job for eight years.Dougal Mair, infrastructure manager and acting director of ITS at the time of the CIO100 research, says projects that will drive the most IT investments this year include application modernisation, customer experience technologies, security and risk management and content management.Mair explains the business intelligence project is part of a larger program to implement improved access to relevant, timely, and useful information for executives, managers and other decision makers at the university. To date, the business requirements for analysis, tool-set selection (Microsoft) and implementation, and some initial data sets and reports have been completed. This year will see further data sets and reports implemented using the BI platform. “A key outcome of this project is to consolidate data from multiple sources and provide consistency of defined data used in reports,” says Mair.With a large number of users (the university has 12,533 students and 2621 staff active user accounts), identity and access management and the timely administration of end-user networks accounts has been an ongoing issue, says Mair. Last year, the ICT department completed the in-house developed User Account Management solution, which will be rolled out early this year. The solution is based on there being one identity for users, but supporting multiple roles per user, he explains.User access is based on Active Directory (AD) groups, which are synchronised with the in-house IdM/IAM toolset using Microsoft FIM-Sync. Related content brandpost Sponsored by FPT Software Time for New Partnership Paradigms to Be Future-fit By Veronica Lew Dec 06, 2023 5 mins Vendors and Providers brandpost Sponsored by BMC Why CIOs should prioritize AIOps in 2024 AIOps empowers IT to manage services by incorporating AI/ML into operations. By Jeff Miller Dec 06, 2023 3 mins IT Leadership opinion Generative AI in enterprises: LLM orchestration holds the key to success In the dynamic landscape of AI, LLMs represent a pivotal breakthrough. Unlike traditional AI, which demands frequent data updates, LLMs possess the ability to learn and adapt in real-time. This mirrors human learning and positions LLMs as essential f By Shail Khiyara Dec 06, 2023 10 mins Generative AI Artificial Intelligence brandpost Sponsored by Freshworks How gen AI is joining the holiday shopping season One year after the launch of ChatGPT, the retail industry is embracing generative AI to deliver a variety of benefits By Elliot Markowitz Dec 06, 2023 4 mins Generative AI Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe