CIO 100: Ministry of Justice

AS LEADERS OF the Justice sector in New Zealand, the Ministry of Justice works closely with the Department of Corrections, Ministry of Social Development, New Zealand Police, the Law Commission and a number of other Crown entities.

The 3,500 staff working for the Ministry, as well as the Judiciary, are supported by Tina Wakefield, deputy secretary ICT/CIO, and her team of 142 ICT staff.

Over the past year, areas of focus for ICT have included a new ISSP to move the Ministry into the digital world, a review of the ICT operating model, and the launch of an Enterprise Data Warehouse, as well as various enhancements to courts systems.

In 2016, Justice’s ICT department continues to spearhead a number of key projects geared towards the modernisation of courts and the justice system, foremost amongst which is the replacement of the Ministry’s Contact Centre suite and supporting infrastructure.

Further key projects include the implementation of an Enterprise Content Management System, new enablers for access to online services, and an audio visual capability redesign and refresh. This latter initiative will see the upgrade of AV services in courts and hearing rooms across the country at half the cost of the previous implementations.

Whilst the number of ICT projects will remain constant this year, there is a focus on implementing the critical foundational enablers of a modern digital Justice system, says Wakefield.