The Abbott government has set aside $254.7 million over the four next years to revamp the way citizens access its services. The government will spend $11.5 million on a new ‘tell us once’ central portal where citizens can update their details online and have it propagate across all agencies to remove the need to update details with each agency individually. Government grants will be streamlined through a common ICT platform and single portal for agencies for search and apply for grants at a cost of $106.8 million. The government will also spend $33.3 million on an improved voice biometric authentication system when citizens phone into agencies’ call centres for services. It will work with the Department of Human Services and the Australian Taxation Office on this initiative. The myGov digital mailbox will receive $7.1 million. Also, a mandatory digital service standard – funded by the Digital Transformation Office (DTO) – will be developed so that it’s consistent and efficient. The DTO will receive $95.4 million to get the digital service standard up and running. “Collaboration is very important to the DTO so over the coming weeks you will see us ramp up our engagement with individuals and businesses, and state and territory and local governments as work on the agenda moves into full gear,” DTO wrote in a blog post on last night’s Budget. Related content opinion Website spoofing: risks, threats, and mitigation strategies for CIOs In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them. By Yash Mehta Dec 01, 2023 5 mins CIO Cyberattacks Security brandpost Sponsored by Catchpoint Systems Inc. Gain full visibility across the Internet Stack with IPM (Internet Performance Monitoring) Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages. By Neal Weinberg Dec 01, 2023 3 mins IT Operations brandpost Sponsored by Zscaler How customers can save money during periods of economic uncertainty Now is the time to overcome the challenges of perimeter-based architectures and reduce costs with zero trust. By Zscaler Dec 01, 2023 4 mins Security feature LexisNexis rises to the generative AI challenge With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. By Paula Rooney Dec 01, 2023 6 mins Generative AI Digital Transformation Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe