Making computer systems autonomous rarely ends well in movies, but at its OpenWorld conference in San Francisco this week, Oracle pressed ahead with its plan to eliminate humans from the management of IT systems.
It’s about saving money and saving data, Oracle Chairman and CTO Larry Ellison told the gathered crowd in a keynote speech peppered with jibes at Amazon Web Services, IBM, even Apple.
“We spend much more on people than we do on storage or compute or anything else, any of our physical assets,” he said. Removing that cost is one of Oracle’s goals: Another is removing human error. “Clouds are complicated; human beings make mistakes,” he said. “In the Oracle cloud, … human beings aren’t involved: There can be no human errors.”
Last year, Oracle introduced its Autonomous Database, a self-provisioning, self-configuring database engine. This year, it’s looking at the next layer down in the stack: “The new version of Oracle Linux is autonomous,” he said. It’s already in use on hundreds of thousands of servers in the Oracle cloud, and is now available to customers for use on premises.
“Like the database, it provisions itself, it scales itself, it tunes itself, … it patches itself while its running,” he said. That meant that when the Spectre and Meltdown bugs were patched, Oracle was able to roll out 150 million patches to the 1.5 million processor cores in its data centers in four hours, with no downtime, he said.
With the new OS comes a new OS management service, included in the company’s Premium Support package.
In addition to Autonomous Linux for Cloud, here are 10 other key Oracle announcements from OpenWorld 2019.
There’s no shortage of companies trying to tempt Oracle customers to store their data on the blockchain to, among other things, prevent fraud. Oracle’s executive vice president for mission-critical database technologies Juan Loaiza has a better idea: Put the blockchain on Oracle’s database.
“The way this works is, we define a new kind of table in the database called a blockchain table, and when rows are inserted into a blockchain table we create a cryptographic chain of the data,” he said. “Users and tenants can sign those cryptographic chains and validate the data to detect any kind of fraud.”
Cloud Applications updated
Oracle’s suite of cloud applications, including ERP, EPM, HCM and customer experience (CX) gained new features and updates. For CX, it was about unifying advertising and marketing worlds, and adding new B2B sales capabilities. HCM gets new links to LinkedIn for importing profiles and connecting with recruiters. ERP gets an intelligent document recognition function that can help with invoice entry, while SCM will include a new service, Oracle Business Network, to simplify doing business with other Oracle customers.
After a tentative introduction last year, Oracle has rolled out Digital Assistants across all its Oracle Cloud Applications, multiplying the number of tasks they can help with. They can answer queries from employees and customers across ERP, SCM, CRM and HCM by text chat and now voice. This naturally invites comparisons with Apple’s Siri or Amazon’s Alexa, but Oracle says its Digital Assistants are better able to distinguish enterprise- and domain-specific vocabulary than virtual assistants designed for consumers.
Continuing its commitment to being a full-stack provider, Oracle unveiled a new hardware appliance: the Oracle Exadata Database Machine X8M. This offers 100Gbps networking and enables the database to directly access data stored in Intel Optane DC Persistent Memory. This is much faster than flash storage, making input-output ten times faster than the previous Exadata release, Oracle said.
Free as in tier
Oracle wants to get students hooked on its services early, so in addition to introducing Oracle Cloud Free Tier as a way for developers to try out some of its services for free — forever — it is also offering institutional members of its Oracle Academy free training and $300 in credits to pay for other Oracle cloud services. The Always Free program offers two autonomous databases, two compute VMs, two block volumes, object and archive storage, a load balancer, and substantial allowances for outbound data transfer, monitoring services and notifications.
Oracle offers its cloud services in 16 “regions,” and the company has now promised to open 20 more around the world by the end of 2020. Even with the redundancy and availability afforded by cloud services, outages can still happen, so 11 of these new regions will be duplicates of existing ones. This will allow customers to set up production and disaster recovery systems within the same jurisdiction. Two of these regions will be reserved for U.K. government use: No word on whether they’ll be ready for the (current) Brexit deadline of Oct. 31.
Best friends forever
Oracle has partnerships aplenty, but some of them have become a little stronger.
For example, Oracle is now offering to support its workloads running on VMware, and will also allow customers to run VMware workloads in its cloud while retaining full administrative access. This, Senior Vice President for Oracle Cloud Infrastructure Clay Magouyrk said in another keynote, is possible because Oracle’s was “the first public cloud to offer bare metal, and will be the first public cloud to offer pervasive Layer 2 networking.”
With Microsoft, it is now offering an integration between Microsoft Teams and Oracle Digital Assistant, which enables enterprise customers to query various Oracle Cloud Applications through text chat. Oracle also reminded attendees of its partnership with Microsoft making it easier to connect workloads in the Oracle cloud and in Azure.
With Box, Oracle said it now offers integrations for its own and third-party applications, so that they can incorporate the cloud storage service in workflows. These could include creating Box folders for new staff during the on-boarding process, for instance.
Although Oracle has been careful not to reveal how much money it is making from its cloud services, Ellison said it has thousands of customers for Autonomous Database alone. If he were to list them all, he joked, co-CEO Safra Catz would be the only one left in the room — but that didn’t stop him from name-checking a bunch, including Outfront Media, TaylorMade Golf, Mestec, Veritrans, Sky Brasil, Agea, Droptank and Seur.
The company named high-profile customers of its other cloud services during the week, including aircraft manufacturer Textron, tire maker Titan International, staffing agency TrueBlue and Industries for the Blind and Visually Impaired (IBVI).
Oracle Cloud Marketplace expands
Shield IO, Couchbase and Fortinet have joined the third-party software providers selling through Oracle Cloud Marketplace, Magouyrk said. The company’s online software shop now lets customers rent software by the hour without long-term licensing commitments and pay using the same system of Universal Credits with which they buy Oracle Cloud Services, he said.
NetSuite not forgotten
While most of the attention was on Oracle Cloud Applications for the enterprise, and the infrastructure that underpins them, Oracle still found time to showcase a few updates to NetSuite, its cloud ERP system for SMEs. Among them are enhanced analytics, supply chain risk prediction, product allocation optimization in warehouse management, and personalized catalog views for ecommerce customers.