Bhavesh Mathur, transformation evangelist, Sify Technologies, spoke to a select group of CIOs at the 'CIO100 2017' about key points to look out for, while planning and implementing digital transformation.nn n The goal of digital transformation for an organization is to make customers happy. All of us at the end of it want to enable our business to generate more revenue through the process of digital transformation. Our mandate as a CIO or CTO is to keep the business profitable, said Bhavesh Mathur, transformation evangelist from Sify Technologies. He was speaking at CIO 100 2017. The six key components in the process of digital transformation: strategy, customer decision journey, process automation, organization, technology, and data analytics. Mathur, transformation evangelist from Sify Technologies delivered a one-hour long crash course to select CIO’s, on digital innovation and transformation for organisations. He spoke about implementation as well as planning. Mathur walked them through the six components in the process of digital transformation: Strategy, customer decision journey, process automation, organization, technology, and data analytics. He advised the CIOs on key points to ensure smooth transition as well 100 percent results. “Look out for what value you are building for the end customers and what innovation you are bringing in to create that valuation, deep dive analysis and data of the customer buying pattern. We should be thinking at least two to five years ahead. We should be not looking at what customers need now but what the demand would be five years down the line. Innovation should be focused on that,” said Mathur. Related content feature Expedia poised to take flight with generative AI CTO Rathi Murthy sees the online travel service’s vast troves of data and AI expertise fueling a two-pronged transformation strategy aimed at growing the company by bringing more of the travel industry online. By Paula Rooney Jun 02, 2023 7 mins Travel and Hospitality Industry Digital Transformation Artificial Intelligence case study Deoleo doubles down on sustainability through digital transformation The Spanish multinational olive oil processing company is immersed in a digital transformation journey to achieve operational efficiency and contribute to the company's sustainability strategy. By Nuria Cordon Jun 02, 2023 6 mins CIO Supply Chain Digital Transformation brandpost Resilient data backup and recovery is critical to enterprise success As global data volumes rise, business must prioritize their resiliency strategies. By Neal Weinberg Jun 01, 2023 4 mins Security brandpost Democratizing HPC with multicloud to accelerate engineering innovations Cloud for HPC is facilitating broader access to high performance computing and accelerating innovations and opportunities for all types of organizations. By Tanya O'Hara Jun 01, 2023 6 mins Multi Cloud Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe