Feature

Top 6 chatbot building platforms

Chatbots are fast becoming a business cornerstone for customer service efforts. Here are the key tools you can use to leverage AI to better serve your customers.
chatbot chatbots customer service helpdesk automation by oruj hummatov getty
Oruj Hummatov / Getty Images
    Related:
  • Artificial Intelligence
  • Software Development
Peter Wayner is the author of more than 16 books on diverse topics, including open source software ("Free for All"), autonomous cars ("Future Ride"), privacy-enhanced computation ("Translucent Databases"), digital transactions ("Digital Cash"), and steganography ("Disappearing Cryptography").