How the company is striving to improve customers' drive-through experience. Credit: Christopher Hebert/ IDG In this episode of CIO Leadership Live, host Maryfran Johnson talks with Jack Clare, CIO and chief strategy officer at Dunkin’ Brands, about the company’s mobile payment, ordering and loyalty apps, and how it’s striving to improve customers’ drive-through experience. For an audio podcast only, click play (or catch up on all earlier episodes) below. Or you can find us on iTunes, Google Play or Stitcher where you can download episodes and listen at your leisure. Happy listening, and please, send feedback or suggestions for future topics to us. We’d love to hear from you. Related content brandpost Sponsored by SAP Innovative integration drives automotive group to SAP awards Using SAP Build Process Automation, China Grand Automotive Services Group Co., Ltd. accelerated and streamlined processes for its 700+ dealerships, saving time and costs while earning recognition for its innovation. By Tom Caldecott, SAP Contributor Dec 11, 2023 4 mins Digital Transformation news Concerns remain even as the EU reaches a landmark deal to govern AI Experts believe the new regulation would add a significant compliance burden on businesses as some argue it could even stifle the growth of the rapidly developing technology. By Gagandeep Kaur Dec 11, 2023 7 mins Regulation Artificial Intelligence feature CIOs grapple with the ethics of implementing AI With ethical considerations around AI use increasingly top of mind, IT leaders are developing governance frameworks, establishing review boards, and coming to terms with the difficult discussions and decisions ahead. By Esther Shein Dec 11, 2023 13 mins Generative AI Data Governance IT Governance feature Reed Smith turns to AI for lawyer staffing solution The legal firm’s Smart Resourcing tool helps balance workloads and ensure partners find associates with the right skills and experience, while empowering employees to make connections across the firm’s global footprint. By Sarah K. White Dec 11, 2023 8 mins CIO 100 Legal Digital Transformation Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe