Remote workforce challenges are increasingly being met with telecom expense management: IDC survey

Rapidly expanding remote workforce + fast evolving mobile telecom technology + ever-changing carrier rate and equipment plans = big challenges for enterprise telecom managers. New survey by IDC finds four most significant challenges for managers. The author offers advice on forecasting expenses, validating telecom invoice accuracy, managing and maintaining an accurate inventory and accurately charging back across businesses.
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Craig Riegelhaupt is the Director of Product Marketing for Mobile Solutions at Tangoe. His broad background in technology, finance and hands-on experience with start-ups allow him to view business solutions holistically from a customer’s perspective. Craig received his undergraduate degree from SUNY Binghamton and his MBA from UNC Kenan-Flagler.

Based out of the greater New York City area, Craig focuses on mobile trends, technology, and policy across all markets and organizations. He is a key player in defining mobile strategy messaging at Tangoe.

The opinions expressed in this blog are those of Craig Riegelhaupt and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.