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5 CRM trends for 2018

Customer relationships are key to a healthy business. Here’s how organizations are making the shift to holistic, data-driven approaches to improving customer experience.
crm customer relationship management
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    Related:
  • CRM Systems
  • Enterprise Applications
  • Cloud Computing

Bruce Harpham, PMP, writes on technology and project management at Project Management Hacks for growth-oriented professionals.

The opinions expressed in this blog are those of Bruce Harpham and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.