Improve workplace productivity by focusing on AI-enabled conversational experiences

Business leaders need to start looking at how to use AI, machine learning, natural language processing (NLP) and chatbots, to enhance conversational engagement and rich interactions.
Robot Artificial Intelligence chat bot
Thinkstock
    Related:
  • Artificial Intelligence
  • Machine Learning
  • Collaboration Software
  • Technology Industry
  • Small and Medium Business

David Mario Smith is founder and principal analyst at InFlow Analysis. Mr. Smith is a Gartner veteran of over 16 years and an IT industry professional with 20 years of experience in the collaboration and workplace technology markets, having helped thousands of enterprises with their collaboration and workplace strategies.

Mr. Smith’s career spans from being a senior analyst at Gartner to research director and lead analyst at Aragon Research.

The opinions expressed in this blog are those of Dave Smith and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.