The ABCs of a singular global IT architecture

How Chad Couch, CIO of Brightstar, embedded IT into the customer experience, integrated service lines, and made IT central to the business rather than just an order taker.
10 global policy
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Martha Heller is CEO of Heller Search Associates, an IT executive recruiting firm specializing in CIO, CTO, CISO and senior technology roles in all industries. She is the author The CIO Paradox: Battling the Contradictions of IT Leadership and Be the Business: CIOs in the New Era of IT. To join the IT career conversation, subscribe to The Heller Report.