The business and the IT group want to invest precious resources in technology that will drive and support new products and services that are key to future success. But it\u2019s often difficult to come up with the funds for new investments when companies are spending so much money just to \u201ckeep the lights on.\u201d But Enterprise Times\u00a0has an interesting tale of how BrightSource Energy came up with funding for a new hybrid IT architecture, which mixes on-premises with cloud-based solutions.\nA global company headquartered in Oakland, Calif., BrightSource Energy designs, develops, and deploys solar thermal technology to produce high-value steam for electric power, petroleum, and industrial-process markets. BrightSource Energy funded its new hybrid IT landscape with savings derived by switching to third-party support for its Oracle E-Business Suite (EBS), Database, Fusion Middleware, and Agile PLM products.\nReallocating dollars to transformation\n\u201cWe initially engaged with Rimini Street in Israel for support of our Oracle EBS and technology products,\u201d said Shimi Ben Baruch, global vice president, information officer of BrightSource Energy. \u201cOur collaboration with Rimini Street has enabled us to improve our business efficiencies and reallocate our dollars to digital transformation initiatives that help our business grow and compete.\u201d\nBrightSource Energy was also able to replace an HR solution and transition to a private cloud, allowing access to HR applications and data downloads from anywhere in the world. This new model also enabled BrightSource Energy\u2019s employees to be more efficient across all their IT operations, including infrastructure and support.\n\u201cEvery year, enterprises spend millions on Oracle support,\u201d writes Forbes contributing columnist Dan Woods. \u201cIt\u2019s the source of about 50% of Oracle\u2019s revenue. But more and more these days, companies are asking what they\u2019re really getting for all that money, and whether they should consider alternatives.\u201d\nOracle support value diminishes over time\nWoods points out that with software systems that are very stable, most support issues involve custom configurations or custom code not covered under standard Oracle support contracts.\nIn addition, many companies need to upgrade to the next version of their ERP software just to ensure continued support, potentially spending millions of dollars. They\u2019re also tying up their best and brightest on projects that don\u2019t advance the business need for innovation.\nWoods has this to say to the \u201cforced upgrades\u201d or \u201cmandatory evolution\u201d issue:\n\u201cEventually, Oracle significantly diminishes the support available or completely stops supporting older versions of its software, and enterprises are forced to upgrade or to look elsewhere for needed support,\u201d he writes. \u201cOr customers become frustrated with how much they are paying and how little they are getting and look for ways to cut support costs.\u201d\nAccording to Computer Weekly,\u00a0\u201cBusinesses pay 22% of the original software purchase price for Oracle support, and as older products move to extended support, costs increase. Companies can easily pay Oracle multiples of the original purchase price to maintain products in the long term.\u201d\nPeace of mind\nComputer Weekly reports that UK retailer House of Fraser, after using Rimini Street to support its Oracle EBS, then decided to also switch to Rimini Street for support of its standard Oracle databases.\n\u201cWe have peace of mind knowing that our payroll update requirements, software customizations, and database products are all supported, and at a fraction of what we were paying Oracle in annual support fees,\u201d says Neal Johnson, director of IT service and operations at House of Fraser.\nAs Woods writes in Forbes, third-party support companies such as Rimini Street \u201care enabling organizations to reduce costs, obtain improved support, and position themselves for new initiatives.\u201d\nThat\u2019s a recipe for future success.