If a technology solutions salesperson walks out of your office without playing the \u201cdigital transformation\u201d card, he or she is not likely long for that job.\nVendors, whether through strategic vision or competitive necessity, have latched onto the aspirations and concerns of business customers who fear digital disruption.\n\u201cDigital transformation rocketed to the top of mind for brands, enterprises, and organizations in 2016,\u201d writes R. \u201cRay\u201d Wang, founder of Constellation Research and author of Disrupting Digital Business. \u201cThe fear of being disrupted by non-traditional competitors, margin pressure from competitors, and the realization that digital was more than just technologies gave boardrooms and CXOs the political capital to invest in digital transformation projects.\u201d\nIn fact, IDC recently asserted that \u201corganizations are at an inflection point as digital transformation efforts shift from \u2018project\u2019 or \u2018initiative\u2019 status to strategic business imperative.\u201d\n\u2018Gobs of money\u2019\nBut that inflection point can be an uncomfortable seat for the CIO trying to make forward-looking decisions while maximizing the return on existing investments. When it comes to transformation, Tech Target\u2019s Antone Gonsalves says, \u201cthe tech industry has turned the phrase into a forewarning that failing to spend gobs of money on technology today will lead to your company\u2019s demise.\u201d\nOf course, sorting through vendor hype has always been part of the CIO\u2019s charter. But the risks of poor decisions may never have been greater. That may be why many pundits and practitioners have latched onto Gartner\u2019s advocacy of a bimodal approach to IT, with one mode focused on agility and the other on stability and reliability.\nWang, however, strongly disagrees with that approach, arguing that \u201cthe over-hyped, bi-modal approach to IT and digital transformation is a flawed fallacy perpetuated by ivory tower, non-pragmatic legacy research firms.\u201d That, he indicates, leads to one-off initiatives, when transformation requires a structured, organizational design.\nBut a strategic, sustained approach to digital transformation shouldn\u2019t mean we have to throw the baby out with the bathwater. Many CIOs simply can\u2019t justify terminating highly functional, mission-critical applications and migrating them to the cloud. Instead, they need to free up resources for those transformational projects by squeezing out maintenance and support costs.\nKnowledge pays\nSavvy customers can try to negotiate maintenance discounts from the likes of Oracle and SAP. But the reality is that many organizations feel they lack options, and therefore the leverage, to pull this off.\nIn fact, there are many alternatives available, ranging from open source to different cloud options; the issue is to find one that will work over time, then obtaining the funding to get it done. One place to look for savings is in contracts that lock the organization into outdated support models that entail rising support fees and myriad maintenance costs, such as forced upgrades just to continue full support services.\nWhat\u2019s important is to stay focused on the big picture and take advantage of the right options, such as a third party focused on the task of software support that has dedicated, skilled staff and knowledge acquired across multiple customers. With more efficient staffing and support models you can afford to play the transformation card by freeing up the precious resources necessary to get in that game.