Mark Zuckerberg’s Tylenol moment

It will be very expensive for the Facebook CEO to respond as decisively to fix his ailing social media platform in the spirit of James Burke, who successfully navigated Johnson & Johnson through its crisis of trust 35 years ago. It will be even more costly for Zuckerberg if he doesn’t.
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Mike Feibus is President and Principal Analyst at FeibusTech, covering enterprise client technology, corporate health and wellness tech, augmented and virtual reality (AR/VR), connected car, privacy & security. He is a longtime columnist for IT and general-interest technology publications, including USA Today, Fortune, Information Week and EE Times. Feibus earned an MBA from Stanford and a BA in Economics from Tufts.

The opinions expressed in this blog are those of Mike Feibus and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.