ServiceNow’s Intelligent Automation hints at a smarter, more productive workplace

The cloud company is deploying machine learning techniques to speed up common processes in IT, human resources and security and predicting problems before they happen.
  • Artificial Intelligence
  • IT Leadership
  • Enterprise Applications

Arik Hesseldahl is a veteran technology reporter based in New York with more than 20 years' experience. He was a founding editor at Recode and produced the inaugural Code/Enterprise conference. Before that he wrote for AllThingsD, The Wall Street Journal, Bloomberg Businessweek and Forbes. He's contributed to CNBC, NBC News and NPR, and has taught at Columbia University.

The opinions expressed in this blog are those of Arik Hesseldahl and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.