What do they really want? Decoding IT demand signals from your business

Every leader of a large IT organization manages two very different types of business. Okta CIO Mark Settle discusses the varying clientele, and what success (and failure!) looks like for both sides of the business.
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Mark Settle is a seven-time CIO with broad business experience in the information services, enterprise software, consumer products, high-tech distribution, financial services and oil and gas industries. He has led IT organizations that supported the global operations of Fortune 500 companies, maintained the R&D infrastructure required for software product development, and hosted customer-facing delivery systems for commercial products and services.

Settle serves on the advisory boards of several Silicon Valley venture firms and pioneered the adoption of service management and cloud computing technologies in several large enterprises.

He currently serves as the CIO of Okta, a provider of cloud-based solutions for identity and mobility management.

The opinions expressed in this blog are those of Mark Settle and do not necessarily represent those of IDG Communications Inc. or its parent, subsidiary or affiliated companies.