Competing in a Digital First World

Why RPA implementations fail

Robotic Process Automation hype is at an all-time high, with an alphabet soup of providers and offerings. Industry watchers are declaring RPA a must-evaluate technology, and some are heralding the start of the next industrial age. Software providers on both ends of the automation/AI spectrum scramble to incorporate new capabilities and meet in the middle, Given all that, one fact is often lost u2013 many RPA implementations actually fail.
Failure frustration anger user man worker