Competing in a Digital First World

Why RPA implementations fail

Robotic Process Automation hype is at an all-time high, with an alphabet soup of providers and offerings. Industry watchers are declaring RPA a must-evaluate technology, and some are heralding the start of the next industrial age. Software providers on both ends of the automation/AI spectrum scramble to incorporate new capabilities and meet in the middle, Given all that, one fact is often lost – many RPA implementations actually fail.
Failure frustration anger user man worker