Technology health check: 10 early-warning signs of a failing vendor or product

A prudent customer will monitor key technologies and suppliers for potential problems
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In 2001, Tony Byrne founded Real Story Group (formerly CMS Watch), setting out to create a new kind of research and advisory firm, one that worked only for enterprise technology customers who wanted the real story about Digital Workplace and Marketing Technologies. Over the years, Real Story Group's research became known for its technical depth, toughness and absolute neutrality.

Today, Real Story Group evaluates web content management, digital & media asset management, ECM & cloud file sharing, enterprise collaboration & social software, enterprise mobile technology, portals and content integration, SharePoint, and marketing automation & social technologies.

To retain its independence as an impartial analyst firm, Real Story Group works solely for solutions buyers and never for vendors.

Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on enterprise social-collaboration, SharePoint/0365, and web content & experience management technology.

The opinions expressed in this blog are those of Tony Byrne and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.