Enhanced productivity through vendor management analytics

How vendor analytics can be used not only to properly measure and manage IT vendors, but also to enhance the productivity of the service delivered by outsourcing vendors.
employees technology planning data [Computerworld, January-February 2017 - HR IT]
  • Analytics
  • IT Leadership

Eric Bloom is the Executive Director of the IT Management and Leadership Institute, the governing body of the ITMLP (IT Management and Leadership Professional) and ITMLE (IT Management and Leadership Executive) certifications, and a leading provider of IT leadership, interpersonal communication and business skills training.