The global shipping company’s BI and big data analytics platform offers increased visibility and control and the capability to identify patterns and movement across its transportation network. For customers this means foul weather won’t blow critical shipments off course. Credit: REUTERS/Mike Segar UPS operates in more than 220 countries and territories with more than 1,800 facilities, with a delivery fleet of over 100,000 ground vehicles and over 500 aircraft (both owned and charter). So when the company’s vice president of IT Kim Felix talks about the challenge of building a business intelligence system to manage UPS’s transportation network, you can imagine the size and scale of data she’s dealing with — 8,700 events per second, every second of the day, Felix says. In a presentation at last month’s CIO 100 event, Felix outlined the challenge she was given: To build something that presented a complete picture of UPS’s network, including integrating several IT systems bringing together these events and data — both structured and unstructured. And to deliver a production system “within 7 months and in front of our peak season.” The solution: A new platform based on the company’s existing visibility infrastructure that gives UPS a view on the operational side equal to the visibility each individual customer has. Register now to watch the full presentation and learn more about how UPS is changing the customer conversation with predictive analytics. UPS operates in more than 220 countries and territories with more than 1,800 facilities, with a delivery fleet of over 100,000 ground vehicles and over 500 aircraft (both owned and charter). So when the company’s vice president of IT Kim Felix talks about the challenge of building a business intelligence system to manage UPS’s transportation network, you can imagine the size and scale of data she’s dealing with — 8,700 events per second, every second of the day, Felix says. In a presentation at last month’s CIO 100 event, Felix outlined the challenge she was given: To build something that presented a complete picture of UPS’s network, including integrating several IT systems bringing together these events and data — both structured and unstructured. And to deliver a production system “within 7 months and in front of our peak season.” The solution: A new platform based on the company’s existing visibility infrastructure that gives UPS a view on the operational side equal to the visibility each individual customer has. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe Click play below to watch the full presentation and learn more about how UPS is changing the customer conversation with predictive analytics. Related content opinion The changing face of cybersecurity threats in 2023 Cybersecurity has always been a cat-and-mouse game, but the mice keep getting bigger and are becoming increasingly harder to hunt. By Dipti Parmar Sep 29, 2023 8 mins Cybercrime Security brandpost Should finance organizations bank on Generative AI? Finance and banking organizations are looking at generative AI to support employees and customers across a range of text and numerically-based use cases. By Jay Limbasiya, Global AI, Analytics, & Data Management Business Development, Unstructured Data Solutions, Dell Technologies Sep 29, 2023 5 mins Artificial Intelligence brandpost Embrace the Generative AI revolution: a guide to integrating Generative AI into your operations The CTO of SAP shares his experiences and learnings to provide actionable insights on navigating the GenAI revolution. By Juergen Mueller Sep 29, 2023 4 mins Artificial Intelligence feature 10 most in-demand generative AI skills Gen AI is booming, and companies are scrambling to fill skills gaps by hiring freelancers to make the most of the technology. These are the 10 most sought-after generative AI skills on the market right now. By Sarah K. White Sep 29, 2023 8 mins Hiring Generative AI IT Skills Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe