How CIOs can make Business Relationship Management (BRM) work

In this Q&A, Vaughan Merlyn, cofounder of the Business Relationship Management Institute, offers advice on how IT executives can effectively work with Business Relationship Managers and identify employees who are well suited for BRM positions.
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Martha Heller is CEO of Heller Search Associates, an IT executive recruiting firm specializing in CIO, CTO, CISO and senior technology roles in all industries. She is the author The CIO Paradox: Battling the Contradictions of IT Leadership and Be the Business: CIOs in the New Era of IT. To join the IT career conversation, subscribe to The Heller Report.