What is your primary role as CIO? And as General Manager of the Internet of Things?\n\n\nIt comes down to three things. First, it is the traditional CIO role to keep what\u2019s running, running: I\u2019m in charge of protecting strategic assets, IT structure, security, and so on. Second, we use our own products to make sure they run and scale at the right level for our customers. Third, as part of the executive team, I have a customer view. The staff asks, \u201cWould you buy this product, would it have value?\u201d I am typically the voice of the customer on the executive staff.\n\n\nAs GM of IoT, I\u2019m watching the current trends and see a big avalanche of IoT coming. In fact, in our last few meetings, I\u2019ve been saying that the avalanche is actually here and what VMware should do about it.\n\n\nThe Internet of Things didn\u2019t officially exist until recently. What are the challenges with working in an undeveloped space?\n\n\nWell, we\u2019ve had things like automation for a long time. Thirty years ago, I was working on solar panels that automatically faced the sun. There was a lot of real-time automation manufacturing, with the U.S. as the leader. Then we started losing the lead by outsourcing the manufacturing and changing the supply chain. During my career, I have witnessed the shift in manufacturing from one that is more automated and enabled by software. At the same time, I\u2019ve seen a similar shift in the data center. Today\u2019s mega cloud data centers do not look and work like yesterday\u2019s data centers. They are dense, highly automated and very efficient. Our factories have to follow this model.\n\n\nUnfortunately, the traditional CIOs aren\u2019t always paying attention to this shift, as they are still busy answering basic questions: \u201cShould I go mobile first?\u201d and \u201cWhen should I go to the cloud?\u201d These are yesterdays\u2019 problems, but they still haven\u2019t been solved.\u00a0\n\n\nHow is VMware embracing the Internet of Things?\n\n\nVMware started with a more opportunistic approach to IoT; which meant we helped our customers be successful in IoT with our current solutions and we were watching the market needs to understand the challenges IoT brings to organizations as they implement and scale\u2019. We have now shifted our strategy to focus on delivering solutions, based on our core expertise, to address the specific infrastructure, management and security issues of IoT. If you think of IoT in two planes \u2013 the Content plane (Analytics and applications for IoT) and the Control Plane (operationalize IoT), we are focused on the control plane. We see IoT as an extension to the data center and it will be critical for IT and OT organizations to partner to ensure IoT can be deployed in a cost effective and timely way. The first solution we brought to market is Liota (little IoT agent), an open source SDK that allows developers to build applications that sit on edge systems (ie. Gateways) and communicate and pass data to and from connected devices. We will continue to bring more solutions to market to help with the end to end operational management of IoT and help both IT and OT organizations onboard, manage, monitor and secure all their IoT devices. We will also deliver solutions that will dramatically shorten the time it takes to deploy IoT use cases in enterprises.\u00a0 2017 will be an exciting year for Vmware and IoT\n\n\nAs tech business has changed, how has the role of CIO evolved over the last few years?\n\n\nThe term CIO is very new, unlike CFO and COO, so we have struggled with what the role is. When I started, I was called an \u201cIT Jock\u201d: Hands-on and technical. Then it was, \u201cWe don\u2019t want [CIOs to only be] tech people, but business people\u201d, and that phase was followed by wanting IT leaders to have both business and tech knowledge.\u00a0\n\n\nEvery year the role has changed, but one contstant is that CIOs need to know how to scale with the changes. One person said, \u201cNever talk strategy if your operations aren\u2019t working.\u201d The minute you\u2019ve got the basics going, you have to move to strategy. If you are just making sure the [proverbial] trains are on time, then you are missing a piece of the job.\n\n\nCIO is one of the few jobs that will become more and more important to companies in the future.\n\n\nWhat big challenge do you have today that will be an afterthought in 2020?\u00a0\n\n\nI\u2019ll say that we don\u2019t always embrace the future, even if we see it coming. We clearly knew cloud was coming, but maybe 10% of all CIOs were progressive with it. Most were at either extreme, going all public cloud or not embracing it at all. We actually missed mobile, too, as we were happy with Blackberry, not going to the iPhone, and then enterprise started using it anyway.\n\n\nIoT is here to stay and is coming like an avalanche. My prediction and worry is that 80% of my colleagues will ignore it: Let\u2019s just fix our firewalls, etc., and in a few years, it will be connected cars, connected homes, and I think we\u2019ll be caught with our pants down. But the 20% of CIOs who will jump on it will be stars.