At CVS Health, digital innovation is the top priority of Executive Vice President and CIO Stephen Gold. Under Gold, the retail pharmacy and healthcare corporation is transforming many digital operations, from behind-the-scenes systems to the customer experience.
In this webcast Gold dove deep into CVS’s digital transformation, including the innovations and cultural changes that have proven successful for the $153 billion company.
During the webcast, moderated by John Gallant, chief content officer at IDG U.S. Media, listeners will hear specifically about:
- Using advanced IT platforms for innovation and internal efficiency
- Establishing the appropriate culture — culture of accountability
- Working with the Chief Digital Officer and other members of the organization to drive digital innovation and how to scale it
- Developing a digital innovation roadmap for your organization
- And your questions!