The Fate of Motorola's Now-Defunct Moto Q Pro Smartphone (or How Motorola Promised Me a Moto Q Pro for Months and Then Bailed)

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Recently, I reached out to the PR rep again and requested more information on the fate of the Moto Q Pro.  I wanted to know how long it had been on the market, how many devices had been sold to consumers and to enterprises and if those phones were still being supported by Motorola.  I also wanted to know if the Q Pro had been rebranded as the Q9 or if that was a different device altogether.  Interestingly, Motorola still has a Web page for the Moto Q Pro that doesn't mention it's no longer available—in fact, it still includes ordering information. 

What I got was more or less the same information I'd received months before with a bit more detail on the time period the Q Pro was on the market.  The message is as follows:

"The Q Pro was introduced in January of [2007]. Shortly after (end of Feb/early March) we were notified that it would no longer be available.  The Q Pro originally was planned as Motorola’s entry into the Mobile Office/Email space.  In reviewing our newly expanded portfolio of enterprise products, we have determined other existing or future products address this segment equally well.  Now, with Motorola’s broad ecosystem of applications, partners and channels that support our line of Windows Mobile devices we can truly put enterprise mobility in the palm of your hand.  That being said, the Q Pro has not been rebranded as another phone. "

This was all the information the PR person could provide; she then referred me to a spokesperson who could supposedly share more, Chuck Kaiser, Motorola's director of external relations, but proved to be less than helpful.  Here's his response to my questions:

"Motorola's Symbol acquisition prompted a thorough review of all Motorola mobility offerings. A review of all solution roadmaps led to rationalization of Q PRO and MOTOPRO. However, offerings inherited through the acquisition such as the MC 35, which employs much of the functionality that Q Pro intended, do live on. Also, Motorola's Mobility Suite software is being updated to reflect the combined offerings of Symbol, Good and Motorola. Comments attributable to Tim Mason. Sr Director of Marketing, Enterprise Mobility Business."

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