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7 pitfalls that undermine DevOps success

IT leaders seeking faster delivery of apps and services are increasingly turning to DevOps. But blending development and operations is tricky business.


Neda Tabatabaie, vice president of business analytics and technology, San Jose Sharks

San Jose Sharks build fan engagement with analytics

Seeking better insight into its marketing efforts, the NHL hockey team is breaking down data silos between business functions and leveraging data in new ways to maximize fan revenue.


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Ready for the hybrid workforce

Industry experts discuss how a hybrid workforce offers potential benefits for both workers and enterprises, but also comes with new security risks.


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Signet adds virtual facet to jewelry sales in pandemic play

Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.


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The new IT skills mandate for digital success

New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within.


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The dirty secret of data analytics: Culture of honest inquiry required

For far too many organizations, analysis has been corrupted by a culture of tweaking parameters to support desired outcomes. Here’s how to establish an honest path to data-driven decisions.


Carol Juel, CIO, Synchrony

Synchrony banks on pandemic shift to boost business agility

CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.


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Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain.


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Podcast: CIO Leadership Live with Devon Valencia, CIO of CareSource

Devon Valencia, CIO of CareSource, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They will talk about patient care innovations, evolving healthcare...


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CNO Financial CIO: For real change, let your team define your IT culture

Mike Mead, CIO of CNO Financial, realized that before his organization could step up to deliver everything its changing business needed, he and his team would have to reinvent the culture.


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How pay transparency can help close the wage gap and advance DEI

Without transparency, organizations will struggle to close gender and racial pay gaps and attract the talent they need.


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9 ways to tame a bad boss

You don’t have to suffer silently under a difficult manager. Here’s how to manage up, enlist help, and offer feedback to make the best of a challenging leadership situation.


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11 dark secrets of multicloud

In many situations, multicloud architectures make the most sense. But playing the field, baking in agility, and avoiding lock-in can expose your enterprise to hidden costs and issues.


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What is NLP? Natural language processing explained

Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.


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Are CIOs sleeping on ‘low code’?

Growing trends suggest CIOs must adopt a new philosophy for executing a low-code culture in IT – and across the business.