In this free report prepared by the CIO Executive Council, three CIOs discuss how they’ve transformed their IT departments to meet new business challenges. Credit: Thinkstock When Clark Golestani set about transforming the IT organization at Merck & Co., he adopted a “three horizons” model: The first horizon “looks at the next 18 months, with the goal of driving best possible service level at the lowest possible cost.” The second horizon, 18 to 36 months, focuses on customer-facing activities and boosting revenue. The third horizon looks 36 months out, seeking opportunities for digital disruption. In a recent webcast held by the CIO Executive Council (CEC), Golestani described how this approach led to a major IT staff reorganization, resulting in “extremely close alignment of IT with all of our business colleagues” and three global IT hubs. The webcast discussion of IT and business transformation also included Robert Logan, former CIO at SAIC, and Kathy Kountze-Tatum, CIO at Eversource Energy. Kountze-Tatum described how she turned her IT department into a team of “strategists and advisers” — akin to an in-house consulting firm — helping business partners use technology to achieve their goals. For more highlights from the CEC webcast, download this free report summarizing the discussion. When Clark Golestani set about transforming the IT organization at Merck & Co., he adopted a “three horizons” model: The first horizon “looks at the next 18 months, with the goal of driving best possible service level at the lowest possible cost.” The second horizon, 18 to 36 months, focuses on customer-facing activities and boosting revenue. The third horizon looks 36 months out, seeking opportunities for digital disruption. In a recent webcast held by the CIO Executive Council (CEC), Golestani described how this approach led to a major IT staff reorganization, resulting in “extremely close alignment of IT with all of our business colleagues” and three global IT hubs. The webcast discussion of IT and business transformation also included Robert Logan, former CIO at SAIC, and Kathy Kountze-Tatum, CIO at Eversource Energy. Kountze-Tatum described how she turned her IT department into a team of “strategists and advisers” — akin to an in-house consulting firm — helping business partners use technology to achieve their goals. For more highlights from the CEC webcast, download this free report summarizing the discussion. download CIO Transformation Stories: IT Leaders Discuss Technology and Business Transformation CIO Executive Council Related content opinion Website spoofing: risks, threats, and mitigation strategies for CIOs In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them. By Yash Mehta Dec 01, 2023 5 mins CIO Cyberattacks Security brandpost Sponsored by Catchpoint Systems Inc. Gain full visibility across the Internet Stack with IPM (Internet Performance Monitoring) Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages. By Neal Weinberg Dec 01, 2023 3 mins IT Operations brandpost Sponsored by Zscaler How customers can save money during periods of economic uncertainty Now is the time to overcome the challenges of perimeter-based architectures and reduce costs with zero trust. By Zscaler Dec 01, 2023 4 mins Security feature LexisNexis rises to the generative AI challenge With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. By Paula Rooney Dec 01, 2023 6 mins Generative AI Digital Transformation Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe