Beware of the productivity measurement fallacy

The fallacy of productivity measurement is when people try to quantify dollars saved based upon the incremental productivity gains of employees. Overestimated productivity gains can destroy project credibility.
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Eric Bloom is the Executive Director of the IT Management and Leadership Institute, the governing body of the ITMLP (IT Management and Leadership Professional) and ITMLE (IT Management and Leadership Executive) certifications, and a leading provider of IT leadership, interpersonal communication and business skills training.