IT Manager Resume Makeover: How to Show You Can Be CIO

In's latest resume makeover, career coach and professional resume writer Wendy S. Enelow shows IT managers and IT directors how to use their resumes to demonstrate that they possess the experience necessary to move into a coveted CIO position.

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Ambitious IT managers and IT directors dream of moving into CIO positions. For them, the vaunted CIO title—and the multimillion dollar management responsibility that comes with it—is their ultimate career goal.

Lindsey Snapp is one such IT manager who wants to take his career to the next level. Snapp had been working as an IT manager for a division of Thyssenkrupp, a global manufacturing company, when he left in August to become a contractor. The contract position he accepted gives him the flexibility he needs to finish his MBA and pays him more money than Thyssenkrupp. Snapp says he lacked opportunity for career growth at Thyssenkrupp because he reported to a young, ensconced director of finance. Snapp hopes earning his MBA will help unlock the doors to IT director, CIO- and CTO-level positions.

The problem facing Snapp, and IT managers like him, in today's competitive job market is that organizations hiring CIOs want "proven" candidates who currently possess that title, according to executive recruiters. Employers don't want to take chances on mid-level IT managers or IT directors.

Snapp's challenge, then, is convincing hiring decision-makers that he's got what it takes to move into a senior IT leadership position—or at least to give him an initial phone interview. He needs to start with his résumé.

Snapp says that he applied for 50 to 100 IT director and CIO/CTO-level positions over the past year. A few headhunters contacted him for technical positions, but not for the IT leadership positions he's seeking. He believes his résumé is not playing to the right audience. "My résumé is either too technical or doesn't show enough management skills," he says.

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