News Analysis

Apple launches new @AppleSupport channel on Twitter

Apple's new @AppleSupport Twitter account provides basic tech support 15 hours day. The company quickly racked up more than 125,000 followers and posted 2,400 tweets during its first day.
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Hakan Dahlstrom
    Related:
  • Tech Support
  • Consumer Electronics
  • Internet
  • Social Networking Apps
  • MacBook
  • iPhone
  • iPad
  • Apple
Matt Kapko has been writing about technology since before the dawn of the iPhone, and covering media well before it was social. Matt lives with his wife in a nearly century-old craftsman in Long Beach, Calif. He can be reached on Twitter: @mattkapko or by email: matt@kapko.co.