Sloppy Windows 10 upgrade process leads to unwanted updates

Microsoft is the target of much criticism this week, following reports of a wave of 'forced' Windows 10 OS upgrades. Here's one possible reason why some people found themselves with unwanted Windows 10 updates, and how you can avoid being tricked.
microsoft windows 10 features panels tool
REUTERS/Shannon Stapleton
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San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.