Cord cutters threaten the TV industry's traditional business models, and as providers' revenue drops they're trying to make up for the losses by raising TV prices and threatening to drop channels. Credit: REUTERS/Brendan McDermid With more and more consumers watching TV via streaming video services, the giants of pay TV, including Dish Network and Viacom, are fighting to hold onto their pieces of the shrinking revenue pie. And it’s not just their problem; consumers are caught in the middle, and they’ll eventually face fewer viewing options and higher cable bills. Dish, Viacom rift a direct result of cord cutting Dish and Viacom are the subject of the latest skirmish. Dish is the third-largest pay TV provider in the United States, while Viacom owns a score of popular channels, including Comedy Central and Nickelodeon. Dish pays a “carriage fee” to Viacom so it can add Viacom channels to its programming lineup. A fight between the two giants over the size of that carriage fee became public on Tuesday, when Dish subscribers watching Viacom channels saw the following message crawl across the bottom of their screens: “Dish is about to drop this channel and 17 others.” Fights over carriage fees are relatively common, and Dish and Viacom will probably reach an agreement before channels are dropped — though a temporary interruption of service could occur. The dispute is noteworthy, however, because it comes at a time when both the content providers and distributors face a mounting challenge to their business models: Cord cutters, or viewers who drop cable or satellite TV in favor of streaming video. These types of viewers are on the rise, and they’re cutting into the revenue pie for all involved. Cord cutters contribute to increase in pay TV fees The dilemma that the pay TV industry faces today is similar to the one the modern publishing industry continues to struggle with, as readers stop buying daily papers and instead get their news online for free. Technology already changed the publishing business model, and it’s now taking its toll on traditional TV. More than a million consumers cancelled paid TV subscriptions in 2015, according to SNL Kagan, a division of S&P Global Market Intelligence. Last year’s decline was four times greater than the losses of 2014, and it represents the third consecutive overall annual drop for the industry, SNL Kagan says. Meanwhile, Dish has lost satellite TV subscribers, even though its subscriber base for the company’s Sling TV streaming service grew. In an email to Bloomberg News, Dish had this to say about its ongoing scuffle: “Viacom is asking for hundreds of millions of dollars in increases, despite the changing landscape that includes drastically reduced viewership of Viacom channels and wide availability of their content across multiple platforms.” Viacom says Dish has made a habit of threatening content providers with service cancellations, but it also didn’t deny seeking larger carriage fees. Dish and Viacom will likely settle on some higher carriage fee, which will then result in price increases for Dish customers. It’s a pattern that could unfortunately become common among content providers, as the major pay TV players struggle to find new business models. Related content opinion Consumers love to hate the companies that deliver pay TV and broadband A survey of thousands of consumers shows that a lack of competition and u201cabysmalu201d customer service make cable companies and ISPs the most disliked industries in the country. By Bill Snyder May 24, 2017 3 mins Broadband Consumer Electronics opinion Get ready to say goodbye to T-Mobile A Japanese conglomerate wants to buy T-Mobile and merge it with Sprint. What a disaster for consumers that will be. By Bill Snyder May 12, 2017 4 mins Small and Medium Business Consumer Electronics Mobile opinion Cunning hack attacks built-in Windows anti-malware software Quick action by Google and Microsoft appears to have put out the fire. But itu2019s another reminder that running old versions of Windows can be dangerous. By Bill Snyder May 10, 2017 2 mins Small and Medium Business Malware Windows Security opinion How to survive a move when your ISP can’t go with you Moving is a huge hassle, but hereu2019s a two-step solution that will keep you connected to the Internet without busting your budget. By Bill Snyder May 05, 2017 4 mins Internet Consumer Electronics Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe