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Ian Law, CIO, San Francisco International Airport

SFO airport banks on IT for frictionless travel

The IT staff at San Francisco International Airport is exploring an array of technology solutions to help make air travel safer and restore confidence among passengers, says CIO Ian Law.


outsourcing ts

The hidden costs of outsourcing

Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises...


oracle

Oracle fine-tunes Fusion Cloud for new world of work

The Fusion Cloud ERP suite gains new supply-chain and workplace management features to meet post-pandemic needs.


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6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.


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Mobile’s new frontier: The front line of business

Workers who don’t work at a desk are finally starting to see mobile technology become standard tools to improve their work — and business results — as CIOs focus more outside the office.


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4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

You can’t put mission-critical modernization projects on hold. Here’s how to work through the disruption.


An electified, exploding light bulb. [ideas / innovation / transformation]

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.


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What is a chief data officer? A leader who creates business value from data

A chief data officer oversees a range of data-related functions to ensure your organization is getting the most from what could be its most valuable asset.


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10 best entry-level IT certifications to launch your career

IT certifications can verify your knowledge in different skillsets, boost your pay and set you apart from other entry-level candidates. Here are 10 entry-level certifications worth pursuing.


man in shadow breach cyber attack ceo

The CIO Show: Biz-managed IT, coming out from the shadows

In this episode, we get into the vexed topic of Shadow IT.


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SAP ASE leaves sensitive credentials in installation logs

Two vulnerabilities in SAP ASE's Cockpit component leaves some sensitive information available to anyone on the network and other data susceptible to brute-force attacks.


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5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.


A light bulb consists of a network of sparks. [ideas / innovation / creativity / transformation]

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.


puzzle / challenge / teamwork / strategy / cooperation / collaboration

Maximizing stakeholder value

There are three stakeholder types for any organization, each exchanging value in distinct ways. The future of any organization depends on its ability to maximize that exchange.


Alan Lowden, CIO, H&R Block

H&R Block sheds taxing legacy systems for the cloud

The tax preparation services company eschews client-server and other legacy systems for Microsoft Azure, a shift that required buy-in from engineers and executives, says CIO Alan Lowden.