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Allyship: Stepping up for a more inclusive IT

IT leaders seeking to make a difference on diversity must become better allies of marginalized groups in IT, a process that requires reflection and courage in assuring issues are addressed and voices are uplifted.


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The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.


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4 tips to kickstart your agile practice

As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how.


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Episode 3: You’ve Passed CIAM 101 – Now It’s Time to Automate

Episode 3: You’ve learned the basics of customer identity and access management (CIAM). And you’ve listened as experts from Okta explained the CIAM Maturity Curve, which helps organizations determine where they fall on the...


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7 IT governance myths

Are flawed beliefs damaging your IT organization’s governance framework? Here’s a rundown of common fallacies that should be immediately rooted out.


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New US CIO appointments, May 2021

Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.


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7 pitfalls that undermine DevOps success

IT leaders seeking faster delivery of apps and services are increasingly turning to DevOps. But blending development and operations is tricky business.


Neda Tabatabaie, vice president of business analytics and technology, San Jose Sharks

San Jose Sharks build fan engagement with analytics

Seeking better insight into its marketing efforts, the NHL hockey team is breaking down data silos between business functions and leveraging data in new ways to maximize fan revenue.


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Ready for the hybrid workforce

Industry experts discuss how a hybrid workforce offers potential benefits for both workers and enterprises, but also comes with new security risks.


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Signet adds virtual facet to jewelry sales in pandemic play

Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.


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The new IT skills mandate for digital success

New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within.


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The dirty secret of data analytics: Culture of honest inquiry required

For far too many organizations, analysis has been corrupted by a culture of tweaking parameters to support desired outcomes. Here’s how to establish an honest path to data-driven decisions.


Carol Juel, CIO, Synchrony

Synchrony banks on pandemic shift to boost business agility

CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.


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Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain.


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Podcast: CIO Leadership Live with Devon Valencia, CIO of CareSource

Devon Valencia, CIO of CareSource, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They will talk about patient care innovations, evolving healthcare...