The Top 100 IT Projects of 2009

If it ever was a question, 2009 put an end to any doubts about the resiliency of IT.

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Credit Solutions www.creditsolutions.com Enterprise CRM Project Project lead: David Janecek, Vice President of IT Project description: Credit Solutions developed a customized CRM solution using .Net technologies such as DevExpress, Plinqo, and ASP.Net, as well as Cisco VoIP integration, SQL Server, and Faxcore. Industry: Financial services

Cricket Communications www.mycricket.com Datacenter Infrastructure Initiative Project lead: Doug Bird, VP of IT Operations and Security Project description: Cricket Communications overhauled its datacenter infrasctructure to provide high-speed switching, 10Gbps throughput, and disaster recovery, tapping technology from Cisco, Palo Alto Networks, and F5. Industry: Service provider

Culpeper County of Virginia web.culpepercounty.gov Cybersecurity Initiative Project lead: Todd Frazier, Systems Administrator Project description: Culpeper County shored up its Net-based and wireless operations, integrating technology from ForeScout, Panda, McAfee, and Cisco into its security infrastructure. Industry: Government

CUNA Mutual Group www.cunamutual.com Voice Signature Initiative Project lead: Rick Roy, CIO Project description: CUNA Mutual launched a voice signature initiative, developing the Web services necessary to integrate in-house data with third-party voice signature technology, as well as a wide array of legacy apps, such as sales and marketing, order fulfillment, and policy administration. Industry: Insurancey

Data Center Inc. (DCI) datacenterinc.com Storage Consolidation and Server Virtualization Initiative Project lead: Robert Ross, CSO/VP of Network and Technical Services Project description: DCI partnered with ISG Technology to implement a consolidated virtual server infrastructure based on technology from NetApp, Sun, Oracle, and VMware. Industry: Financial services

Dell Computer www.dell.com Multsite Virtualized Training Solution Project lead: Scott Purcell, Technical Training Advisor Project description: Dell created a virtualized learning infrastructure to provide enterprise Linux OS training to students at geographically remote sites, tapping technology from Red Hat, Dell, and EMC. Industry: Technology

Deutsch, Kerrigan & Stiles www.dkslaw.com Infrastructure Overhaul and Disaster Recovery Project lead: Don Champagne, Director of Administration Project description: Deutsch, Kerrigan & Stiles revamped its IT infrastructure, transitioning its Microsoft-based operations from a single server location to collocation with disaster recovery technology provided by Neverfail. Industry: Legal

Direct Energy www.directenergy.com Billing Platform Project lead: Joe Abidaoud, Director Project description: Direct Energy launched Project Gibraltar, a semi-SOA-based billing platform developed using agile methodologies, Tibco enterprise middleware, and .Net. Industry: Utilities

East Grand Rapids Public Schools www.egrps.org Secure Networks and Campus Access Project Project lead: Jeff Crawford, Manager of Networking and Security Project description: East Grand Rapids Public Schools built out its campus network, tapping Cisco technology for WLAN and firewall funcationality, Avenda for network access control, and Enterasys switches to support a blended Apple, Novell, Linux, Windows, and OS2 server environment. Industry: Education

El Centro Regional Medical Center www.ecrmc.org Operations Overhaul Project lead: John Gaede, Director of IS Management Project description: El Centro Regional Medical Center has launched a campaign to overhaul its operations, complete with a secure Aerohive wireless network, hands-free voice communication from Vocera, RFID tracking, and Symbian devices and tablet PCs in advance of a campus-wide electronic health records implementation. Industry: Health care

EMC www.emc.com Datacenter Efficiency Project Project lead: David Scheffler, Director IT Data Center Operations; Paul Divittorio, Director of Enterprise Systems and Application Hosting; Sadasiva Prathab, Director of Global Information Infrastructure Services Project description: EMC launched a power- and resources-efficiency effort across its six datacenters, increasing its use of server virtualization and tapping hot and cold aisles, hot air ceiling plenums, and cabinet filler panel management to decrease overall energy expenditures and carbon emissions. Industry: Technology

Emerson Electric www.emerson.com Product Lifecycle Management Initiative Project lead: Steve Rhodes, PLM Project Manager Project description: Emerson Electric launched a global product lifecycle management initiative centered around technology from Siemens. Industry: Technology

Federal Health Architecture, Office of the National Coordinator for Health IT, Department of Health and Human Services www.connectopensource.org Open Source Health Information Exchange Gateway Project lead: Vish Sankaran, Program Director Project description: Twenty federal agencies combined efforts to build the Connect health information exchange gateway, tapping open source infrastructure technologies such as the Glassfish application server, Open ESB, and NetBeans. Industry: Government

FedEx Services www.fedex.com Multichannel Shipment Visibility Initiative Project lead: Arnie Matson and Kelly Pringle, Manager of IT Project description: FedEx extended its shipment tracking system to include real-time visibility via the Web, desktop, and the iPhone using Adobe Flex and AIR, as well as native Objective-C for the iPhone. Industry: Distribution

Fiserv www.fiserv.com Datacenter Consolidation Project Project lead: Jim Walker, Senior Technology Analyst Project description: Fiserv consolidated its datacenter operations in the wake of its iTech acquisition, migrating iTech’s virtualized server environment to Fiserv’s existing virtualized datacenter. Industry: Services

The George Washington University www.iss.gwu.edu University Wireless Internet Deployment Project lead: Dave Steinour, Interim CIO Project description: George Washington University launched a wireless campaign across its three campuses, deploying more than 2,000 wireless access portals to support 28,000 users. Industry: Education

Globant www.globant.comTalent Information and Management System Project lead: Nestor Nocetti, VP Innovation Labs Project description: Globant developed Glow, an SOA-based talent information and management system built on an array of open source technologies, including Java, Spring, Lucerne, PostgresSQL, Jasper Reports, JFreeChart, Apache Axis, and JSP and DWR. Industry: Services

Goodwin Procter www.goodwinprocter.com Electronic Records Initiative Project lead: Andrew Kawa, Senior IT Manager Project description: Goodwin Proctor launched Closing Binders Online, an electronic records initiative based on .Net, Adobe PDF files, and Microsoft Office SharePoint Portal to consolidate business documents in a centralized repository accessible through a corporate knowledge management and collaboration portal. Industry: Legal

GreenBank www.greenbankusa.com Storage Initiative Project lead: Jason O’Dell, AVP/IT Manager Project description: GreenBank transitioned its backup operations from a tape-based system to a disk-based system tapping technology from ExaGrid and CommVault. Industry: Financial services

Halifax Health Systems www.halifaxhealth.org Wireless Infrastructure Initiative Project lead: Tripp Sills, Network Architect Project description: Halifax Health equipped its state-of-the-art medical extension facility with wireless telephony, EMR-enabled mobile medical carts, bedside bar code scanning, remote video interpreting, and 802.11n wireless, integrating technology from Motion C5, Siemens, Vocera, Nortal, and Meru Networks. Industry: Health care

Harvard Medical School hms.harvard.edu High-Performance Computing Initiative Project lead: Marcos Athanasoulis, Director of IT Project description: Harvard Medical School built an internal compute cloud to ensure compute resource availability to 500-plus researchers around the world, tapping Platform LSF, IBM hardware, Isilon and EMC storage, and biomedical software solutions such as MatLab and SAS. Industry: Education

Hay Group www.haygroup.com Private Cloud Initiative Project lead: Tuan Ngo, Director, Worldwide Network Operations Group Project description: Hay Group migrated its EMC VMware-based virtualized operations to a vSphere-based private cloud that virtualizes and centralizes all of the company’s Exchange, SharePoint, and SharePoint Server systems across 85 offices in 47 countries. Industry: Services

HD Supply www.hdsupply.com Open Source VoIP Initiative Project lead: Nigel Saldanha, Vice President and CTO Project description: HD Supply developed an Asterisk-based open source VoIP system for a newly established disaster-recovery warm site. Industry: Distribution

HealthTrans www.healthtrans.com Data Warehouse Initiative Project lead: Duane Green, Vice President, Systems Operations Project description: HealthTrans built a 100TB data warehouse for managing pharmacy benefit programs, centered on technology from Sybase. Industry: Health care

Hovnanian Enterprises www.khov.com Integrated ERP and CRM Initiative Project lead: Lori Fraticelli, Director of Development Project description: Hovnanian consolidated 20 separate legacy ERP and CRM applications into an Oracle-based system running on virtualized Hewlett-Packard servers. Industry: Construction

International Game Technology www.igt.com Automated Manufacturing Operation Project lead: Richard Hardcastle, Business Process and Implementation Manager Project description: International Game Technology automated its manufacturing operations, extending existing SAP systems to manufacturing via an interactive AES layer, tapping RFID and bar code technology, as well as xDDI functionality from Acsis. Industry: Manufacturing

Interstate Transport www.interstate-transport.com Emergency Response Logistics Initiative Project lead: Nathaniel Engelsen, CIO Project description: Working with the Florida Department of Emergency Management, Interstate Transport developed an emergency resources tracking system, using .Net, IVR, and Web portals to integrate the system with legacy inventory, GIS, and management suites. Industry: Transportation

iQor www.iqor.com Biometric-Enabled ERP System Project lead: Vikas Kapoor, CEO Project description: iQor overhauled its call center operations with TeQ21, a biometric-enabled ERP system that integrates VoIP, human resources management, compliance management, and network and data management, as well as thin client technology from Hewlett-Packard and biometrics from DigitalPersona. Industry: Services

Johnson & Johnson www.jnj.com Social Media Employee Collaboration Platform Project lead: Ryan Mazeffa, IT Manager, Web Services, IT Services Project description: Johnson & Johnson developed a corporate collaboration platform based on technology from Adobe, Microsoft, and Photon Infotech and integrated the platform into a .Net-based SOA layer to leverage existing open source investments, such as OpenFire, Red5, and Drupal. Industry: Pharmaceuticals

Juniper Networks www.juniper.net Web 2.0 Initiative Project lead: Michele Goins, CIO Project description: Juniper overhauled its Web presence with Juniper.net 2.0, a 45-server Web infrastructure based on Interwoven content management, Autonomy integrated search, and Akamai content delivery. Industry: Technology

Konica Minolta Business Solutions U.S.A. kmbs.konicaminolta.us CRM Initiative Project lead: Nelson T. Lin, VP of IT Services/CIO Project description: Konica Minolta extended the capabilities of its SaaS-based CRM through Web services to automate business processes and account data management, integrating the on-demand platform with numerous back-end ERP systems, as well as third-party apps supported by various business partners. Industry: Manufacturing

Kool Smiles www.koolsmilespc.com Thin-Client EHR Initiative Project lead: Mark Blomquist, Chief Technical Architect Project description: Kool Smiles built out a Wyse-based thin-client infrastructure to support the electronic health records systems at 13 new dental offices across the United States. Industry: Health care

Lathrop & Gage www.lathropgage.com Telepresence Network Initiative Project lead: Ben Weinberger, CIO Project description: Lathrop & Gage revamped its IT communications infrastructure, switching from ISDN to IP and implementing telepresence, tapping technology from Polycom and Riverbed. Industry: Legal

Layered Technologies www.layeredtech.com Automated Server Provisioning Platform Project lead: Terrance Bush, COO/CIO Project description: Layered Technologies automated its server provisioning operations, integrating ordering, billing, inventory managment, and purchasing into the system using SOAP, Java, and Microsoft AX. Industry: Service provider

Lincoln Trust www.lincolntrustco.com Simplified Infrastructure Foundation for Company Spin-off Project lead: Charlie Billings, IT Director Project description: Lincoln Trust launched a greenfield IT infrastructure due to its company spin-off, virtualizing its hardware footprint with VMware on Dell and tapping NetApp storage technology, Lombardi BPM software, Microsoft Office SharePoint, Cisco VoIP, and custom applications developed to follow SOA and WOA designs. Industry: Financial services

Lincoln Trust www.lincolntrustco.com Business Process Management Initiative Project lead: David Neitz, Vice President of IT Project description: Lincoln Trust completed a series of projects using a BPM program approach, developing a data warehouse to support 15 new business processes across 10 business units, as well as a data delivery mechanism based on Microsoft SharePoint Portal, ProClarity, and SQL Server Reporting Services. Industry: Financial services

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Security vs. innovation: IT's trickiest balancing act