The CIO as champion of change

JetBlue's CIO makes himself a champion of change by collapsing silos within the organization and allowing everyone at the airline to be a developer.
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Martha Heller is CEO of Heller Search Associates, an IT executive recruiting firm specializing in CIO, CTO, CISO and senior technology roles in all industries. She is the author The CIO Paradox: Battling the Contradictions of IT Leadership and Be the Business: CIOs in the New Era of IT. To join the IT career conversation, subscribe to The Heller Report.