Mid-Market CIO Wish List for Vendors

Top requests include tailoring offerings and better communication.

Although relationships between mid-market CIOs and their IT vendors have generally improved, there is still a significant disconnect between what CIOs want and what their vendors deliver. To develop a best-practices playbook for improving relations, the CIO Executive Council surveyed 90 members with revenues under $2 billion. When asked what needs were most important for vendors to understand and accommodate, the top responses were to tailor offerings and to communicate better.

This page from the August issue of CIO offers results from that survey, a sampling of what is on the minds of mid-market CIOs and the perspective of one particular CIO.

Download the Benchmarks page.

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This story, "Mid-Market CIO Wish List for Vendors" was originally published by CIO Executive Council.

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