Delta Stays the Course on Technology Spending

Technology spending is often an easy mark for budget cutters when profits tank. But Delta continues to invest in the Delta Nervous System (DNS), a sign of its deep commitment to the technology upgrade.

These figures accompany the story Delta Aims for Infrastucture Overhaul.

So far, Delta Air Lines has spent almost $1.5 billion on Delta Nervous System (DNS), a new technology infrastructure aimed at automating every airline function from gate tasks to baggage handling. Following 9/11 and the economic downturn, Delta decided to reduce DNS spending but to continue its funding: For instance, in 2002, even though the company ended the year with a revenue loss of $1.3 billion, it still spent $200 million on DNS.

chart showing profits dive, spending straight and level
Related:

Copyright © 2003 IDG Communications, Inc.

7 secrets of successful remote IT teams