IT Convergence Factor

What does the business think about IT?

Even wonder what the business really thinks about the IT department? And ever wonder what IT really thinks about the business? There is perceived or actual 'alignment' issue between the business and IT. What does this mean to the organization? It could mean that the business is not getting any value from IT. And in turn IT is relegated to a passive or order taker role. How can we correct this?
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