Every year or two, the IT industry introduces a powerful idea that turns business models on their heads. In the 1990s, the idea was "Information Highway," then it was the "Information Superhighway" and more recently it was "Cloud First and Disruptive Technology." But right now the big buzz is about "digital transformation."\nAt the State of Colorado, we know if we don\u2019t take that concept and run with it, we\u2019ll be left behind. Our digital transformation means creating success for our citizens at every digital touchpoint. It means making lines shorter at the Division of Motor Vehicles. It means making medical, food and cash assistance readily available for those most in need. It means creating ease of use at every interaction a citizen has with the state.\nSome of the challenges in the public sector, of course, are\u00a0legacy technologies and lack of funding. But these will be constants in the near future (unless we win the lottery), so we have to get scrappy. We need to leverage what we have and invest wisely in what\u2019s to come. Whatever we do, we will not be left behind. Whether you\u2019re in government or the private sector, digital transformation is the new expectation.\nOur society expects mobile apps, information at its fingertips, and for all of its information to be held securely as people conduct digital business with the state. So we must deliver. And it\u2019s not just about customer service: it\u2019s also about using tax dollars wisely to streamline processes.\nThe thing about digital transformation is that those who are truly evolved in this area aren\u2019t necessarily IT organizations: it\u2019s the businesses that are thinking outside the box with their technology. Uber is a taxi service that doesn't own a car.\u00a0Airbnb is a bed and breakfast that doesn't own property. So we need to be thinking \u2014 how do we get in that game from a public sector perspective?\nWe\u2019ve already begun in Colorado. We have innovative agencies that have apps that give traffic updates, others that tell customers where to find farmers\u2019 markets and vineyards and another that allows Medicaid recipients to check on their accounts. But our Digital Transformation has just begun. It\u2019s not a buzz phrase. It\u2019s our goal for the citizens of Colorado.