Opinion

FTC rulings give consumers stronger warranty protections

The U.S. FTC recently shot down rules that required consumers to take products to authorized dealers for service or risk voided warranties.
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San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.