TCO is so 1990s: Say hello to TCS (Total Cost of Services)

The market money is in IT services. Are you ready to understand the cost of your services?
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Bill Kirwin is a consultant with over twenty-five years of experience in IT research and consulting with an emphasis on Total Cost of Ownership, IT finance, risk analysis, management of IT, and the impact of disruptive technologies. Mr. Kirwin has experience advising large enterprises globally on IT management issues from the data center to the desktop. He also has over fifteen years experience in IT management and technology sales and support.

Bill is acknowledged as the creator of the IT Total Cost of Ownership (TCO) methodology and corresponding models. His work at Gartner over a twenty year tenure led to the establishment of TCO as an industry standard for calculating IT costs across all IT platforms. Since Gartner, he has continued to provide thought leadership as a researcher on the economic and financial impact of new IT paradigms such as Cloud IT, Mobile and Big Data. Bill has recently worked in vendor professional services (PSO) programs in the field developing and presenting vendor ROI models and consulting with vendors on their TCO/ROI programs. He is currently the founder and CEO of the International Institute of IT Economics.

The opinions expressed in this blog are those of Bill Kirwin and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.