Opinion

Report Highlights Discrepancy in Retailer Call-Response Time

If you called Newegg, Best Buy or GameStop on Black Friday or Cyber Monday, you likely waited a very long time. A market research firm spotlighted the retailers with the quickest phone call response times and called out the ones that made customers wait and wait.
old fashioned telephone with numbers highlighted 122400053
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    Related:
  • Consumer Electronics
  • Retail Industry