In the arsenal of communication techniques, a message you can deliver quickly can be crucial for time-crunched encounters with the boss.Question: If you had only a few minutes to tell your CEO about IT, what would you say?Bob Wittstein, CIO, Sappi Fine Paper North America: Our CEO just started at the end of last year, so I needed a short, one-page trifold handout that said this is IT at Sappi, this is what we do. I always have the pitch from that IT marketing brochure in my head. It includes our mission statement and our strategy: Yes, we keep the engine running. But we\u2019re also about process innovation and about customer-facing innovation. And because we\u2019re part of a larger global company, we have to optimize IT for the entire corporation. Bud Mathaisel, CIO, Solectron: The CEO is interested in strategy and direction. Strategy conversations are dependent on a stream of things coming together\u2014conditions affecting the marketplace, what we are seeing from the competition, opportunities available through technology. Strategy work takes a block of time. It\u2019s less amenable to quick chat.Al-Noor Ramji, CIO, BT Group: I would remind him that my job is to improve the customer experience by improving cycle times. If you do things faster and you get it right the first time, financials\u2014everything\u2014improves.