Finally, the Wall Street Journal has declared that it’s the buyers who are calling the shots when it comes to technology spending. In The Revolt of the Corporate Consumer, WSJ says businesses are now “wrangling for better prices, demanding software that’s more reliable and secure, and resisting software companies’ push for constant–and expensive–upgrades.”
What’s more, it’s a trend that isn’t going to go backwards. “They’re economic tectonic plates and they’re moving,” says one venture capitalist.
You knew that (at least since our June 2003 piece, No Tolerance for High Maintenance). But isn’t it nice for the CEO to read it too? Finally.