Writing a letter of complaint about bad service seems so old school. But it actually works. Hereu2019s a way to make it even easier. It seems obvious, but complaining about bad service can really make a difference. Sometimes the best way to make a fuss is via social media, as Comcast recently learned. Other times it’s best to start with a less inflammatory tactic by writing an old-fashioned letter or email. But sometimes it’s hard to know the best way to structure that letter and you may not know where to send the complaint. USA.gov, a portal to many government sites and services, has posted a handy five-step letter-writing wizard. The wizard includes a database of many corporate addresses, a feature that can save a bit of time. I’m aware that most of us are altogether capable of writing a literate letter and searching for an address to send it. But sometimes it is hard to get motivated, and the easier a task is to accomplish, the more likely you are to do it. Complaining often pays off and may make the company a bit less likely to abuse other customers. You’ll see a sample letter below. If it doesn’t work you can always rant on Twitter and Facebook. One tip: Don’t write the letter when you’re at your angriest. The person reading it on the other end is less likely to respond positively to insults than to a reasonable sounding complaint. Yeah, that sounds a bit like Miss Manners, but hey, I met her once and she’s a very smart lady. Related content BrandPost The future of trust—no more playing catch up Broadcom: 2023 Tech Trends That Transform IT By Eric Chien, Director of Security Response, Symantec Enterprise Division, Broadcom Mar 31, 2023 5 mins Security BrandPost TCS gives Blackhawk Network an edge with Microsoft Cloud In this case study, Blackhawk Network’s Cara Renfroe joins Tata Consultancy Services’ Rakesh Kumar and Microsoft’s Nilendu Pattanaik to explain how TCS transformed the gift card company’s customer engagement and global operati By Tata Consultancy Services Mar 31, 2023 1 min Financial Services Industry Cloud Computing IT Leadership BrandPost How TCS pioneered the ‘borderless workspace’ with Microsoft 365 Microsoft’s modern workplace solution proved a perfect fit for improving productivity and collaboration, while maintaining security of systems and data. By Tata Consultancy Services Mar 31, 2023 1 min Financial Services Industry Microsoft Cloud Computing BrandPost Supply chain decarbonization: The missing link to net zero By improving the quality of global supply chain data, enterprises can better measure their true carbon footprint and make progress toward a net-zero business ecosystem. By Tata Consultancy Services Mar 31, 2023 2 mins Retail Industry Supply Chain Green IT Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe