Today, Indian IT and call center industry members launched a work force database in hopes of boosting security after reports of alleged theft that took place last year, Reuters reports.
The database will contain personal and professional information on employees and will allow staff members’ identities and backgrounds to be verified and checked.
Currently, the IT and call center industry in India directly employs roughly one million people, and three times as many are indirectly employed through services like security and transport.
In April 2005, call centers across India were hit by an online credit card fraud scheme that took them for $400,000. Workers in a bank allegedly convinced a number of customers to disclose personal information.
The database can be found at www.nationalskillsregistry.in, and according to the National Association of Software and Service Companies, the database is the world’s first in the IT industry.
“Information security is an integral part of the information infrastructure for enhancing India’s e-business environment,” T.D. Maran, India’s federal minister for communications and information technology, said in an industry meeting.